CAUTION: do NOT choose this hotel if you want a perfect vacation experience.

In order to optimal utilization of our holiday we did not attend the representation for 4000TB coupon, but the actual experiece was contrary to our expects.
1. The room experience had many minor faults.房间缺很多日用品，而且空调等设施有问题。
You have to call the room service when you arrive the room first day for the missing commodities, such as the body wash/TV remote/bamboo basket etc. And some facility/device in the room got fault. The WIFI AP stuck many times, some lamp blinks(wardrobe one scary). The air conditioner run oddly, always get colder than demanded and awake you coldly in the night by sudden high wind, better turn off.

2. The security experience is worse than expected.酒店内治安很差。
There is no CCTV camera around the hot public areas and this may foster crime happens. On the day before check-out, one of our cellphone got stolen on the Chaam restaurant table and immediately be switched off, never back again. The employees only provided minimal help. Many thanks to the Lost Prevention Manager, who accompanied us to the police station and did translation, as we demanded.

3. Faults in the food/health/sanitary aspect.用餐卫生条件差。
the sanitary condition was worrying. At the first breakfast buffet, we found that there are too many flies in the Chaam restaurant, rush up in a crowd to the dishes, scarily. Dirt can always be seen in thr room, especially at the wooden backboard of the bed, which tend to stain your hair. The room lack sufficient cleaning in the name of environmental protection, as we only experience only once, during the days.
We took some photo about the healh problem but most of them were lost with the phone. not sure if implicitly related:)

4. It reveal flaws in detail/management in some transportation affairs.细节管理不足。
On we arrival a bag was missed on the Van. We didnot check carefully, neither the concierge who took them down. Luckily the driver returned it back.
We don't know the domestic and international airport terminal differs and ga