We had an almost a week stay at Double Tree for the Christmas and birthday celebration. Their staffs attentiveness are superb, I had my surprise birthday cake. During the vacation, I was abit unwell, ... อ่านต่อ
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A bit of problem experienced with delivery of luggage to my room -- called their so-called exclusive customer line on the in-house telephone and was told they would attend to it, but after 1-hour still no luggage. Finally, went down to pick it up myself.
Must say that this is highly unusual because they are normally very responsive and caring.
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