Nice resort & location but very poor communication and staff
Overall the resort is nice but it could be much better. Tried to contact the resort 4 months before arriving to book a private boat, after some reply they then disappeared. Contacted back 2 weeks before & different person replied but again stopped replying. I then had to call them the day before to confirm I had a boat which they said they would contact me back, which they didn’t. Arrived on the day and they booked the boat for us and told us to wait at a designated waiting area near the boats and that they would ring at 11:15. Surprise surprise I didn’t receive a phone call by 11:30 and had to go and find the driver myself!!!
Once arrived everything was fine.
Evening meal wasn’t great. I had finished my meal by the time my boyfriend had received his. When asked why that was the staff just simply said ‘don’t know’. Seemed like the staff were all young with little experience and needed some leadership and guidance as they were nice enough. Overall was average and won’t be going back