The best service we have EVER receievd anywhere!
Koh Lanta is a great place and if you go there, I suggest you stay at the Layana because it was sensational.
The Layana is all about service. We were amazed at the lengths the attentive staff would go to ensure that we were happy. We didn't have to ask for anything. If you went for a swim at the beach the staff would setup a towel for you on the sunlounge and a glass of water was waiting for you!
We loved the nightly happy hour and the yummy cocktails. The staff were friendly and during our 4 night stay we got to see them each night. The food in the restaurant had plenty of variety and the thai dishes were very authentic. The breakfasts were brilliant. You could have waffles cooked for you, fried rice, noodles etc. There was fresh fruit and plenty of variety each day.
The hotel manager greeted us on our arrival and our departure.
We hired a car through the hotel which was good value and we were able to explore Koh Lanta. The transfers were all smooth and we felt very well looked after. The free internet was also a great way to catch up with the footy scores in Melbourne!
During our trip to Thailand we stayed at other resorts but none came close to the level of service we experienced... It is what made our stay so memorable.
We would have no hesitation recommending this hotel to anyone.
คะแนน : 10 / 10
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