A smashing hotel with outstanding staff

We spent a total of 9 nights at the Marriott Renaissance Samui.
Khun Nong, the reservation supervisor, assisted us via email with some questions and queries we had prior to our arrival. She was always quick, efficient and very helpful.
Upon check-in we were greeted by the reception staff and very well taken care of. The first impression did not leave any room for doubts, if we had booked the right hotel for our holiday.
We spent the first couple of days exploring the premises and meeting the staff, lazing around the pool and beach areas.
Housekeeping had done an amazing job secretly decorating our room for my partners bday. They had blown up all balloons (30 in total, I felt somewhat sorry for the housekeeping team) and hung them nicely all over the room, spread all the other decorations throughout the room.
That surprise was followed by a smashing birthday dinner at the beach front (it was the beach BBQ evening). A table in the first row had been reserved for us and to our surprise after the meal, the waiters and waitresses gathered and surprised us with a birthday cake and sang happy birthday. Khun Woody is a real character and made us laugh a lot during the dinner. These kind of characters really make a difference and stick in people´s memories.
Another outstanding staff member I would like to point out is Ken. He was always around when needed. He is a total pro at what he does and went out of his way to assist us anytime, anywhere in any which way. He was always available, always present and always working hard. Simply a great chap you feel you can approach at any time with any questions or queries.
We had had a look at the pool villas just after checking in and then decided, after 4 nights in the deluxe rooms, to upgrade to the aforementioned. We were very impressed we were with the villa. Spacious, private and designed in a lovely contemporary Thai style.