Avoid if you need support from the staff

Overall this is a nice clean resort with a nice pool and beach and fairly good location. The rooms are clean but the furniture dated and makes the rooms feel "old".

We enjoyed out stay up to the point when we had to deal with the front desk staff. On every occasion we asked them for something we received a very unfriendly, frank attitude like they really did not WANT to help us. This reached a climax on the final night when we asked them for help with a taxi/transfer to the airport very early the next morning (4.30), at which point they said it's too late for them to help us with that (it was about 8pm) and basically told us we are on our own in trying to get to the airport. No matter how nice I asked they did not want to help with anything to help get us to the airport on time.

So the bottom line is that if you are looking for a resort with friendly staff that makes you feel welcome or that are looking after your best interests while you are in a foreign country, then I suggest you avoid this resort AT ALL COSTS.

คะแนน : 7 / 10 ( ดีมาก )
7

รีวิวอื่นๆ ของ โครัล คลิฟ บีช รีสอร์ต สมุย (มาตรฐาน SHA Plus+)

6
 ดี
6
Sea view rooms are nicely located with great view
The rooms are a bit small and not kept at the best possible condition, but the view is exceptional and only few steps away from the beach, however some basic things were out of order like room phone, ... อ่านต่อ

wong ฮ่องกง ครอบครัวที่มีเด็กเล็ก

4.3
 คะแนนรีวิว
4.3
Fabulous views but extremely hot during the day
Would not stay here again as it was very expensive to get in chaweng and lamai by taxi and prices varied alot! The staff serving in the restaurant had very poor english and the food was only average.T... อ่านต่อ

Joanne ไอร์แลนด์ กลุ่มเพื่อน

6
 ดี
6
Nice resort on a quiet beach
the resort is next to a beautiful and quiet beach. the communal grounds are well kept and the scenery overlooking the sea is beautiful. breakfast that was included was nice too. however the "deluxe bu... อ่านต่อ

Pia ฟินแลนด์ คู่รัก

6
 ดี
6
Good location but small rooms
We stayed there for 2 nights. The hotel location is good, not much of a nigh life which we prefer the most. lots of good restaurants near by but not for a walking distance. The room was ok, but good t... อ่านต่อ

Charatdao ประเทศไทย คู่รัก

7
 ดีมาก
7
Top of the Rock.
Quiet place, a nightmare for backpackers or people who wanna socialise, but perfect for couples who just want to relax in a nice place. Especially the cottage room, you can escape from busy city perfe... อ่านต่อ

Nathan สหราชอาณาจักร กลุ่มเพื่อน

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