Great location great staff big room
I booked the hotel for my birthday and travelled with my boyfriend and I emailed the staff regarding transport issues as I have not been to Phuket before that and the staff is very nice to email me back promptly in good english and arranged for a airport transfer, which are the mini buses. Its around $30 singapore dollars per car way. Its your own private airport transfer so nobody will share with you, which is good if you want privacy or lone time with your love one. Its for a whole mini bus so its more worth it if your travelling in a group.
I've also emailed the staff to mention that its for my birthday and ask if there's any additional services. They upgraded my booking to a suite on the 2nd level upon arrival, which made my day. The spa wing is not exactly private or enclosed so people still can see you and its just beside the pool. The hotel manager even brought us to the rooms to see and choose the one we like best between the 2 options. The spa wing room is spacious but the suite is a lot more spacious with a big balcony so big that i think i can throw a party in there.
Really sweet parts for couples, the rooms towels have been folded into shapes of swans and cute little rabbits.
Later at night, the staff surprised me with a knock on the door, and brought me a cake and a fruit basket!
Shopping is convenient as its just around 15 - 20 mins walk away to the shopping mall. Its also very convenient to get to the street where all the night scenes are happening. Overall it was a very well enjoyed trip!
คะแนน : 10 / 10
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