NOT Value for Money

It was clear on arrival the staff do not know what is going on and seem confused. The fact we said all had separate rooms, the receptionist asked for the booking details, viewed them and then produced a file for us each all pre filled in. I was then asked to fill in a form with a man's name. I then went to my room and it smelled so I asked for someone to check where it coming from. They did not but sprayed this awful room refresher. The tap was loose in my bathroom so again had to explain it needed fixing. The bed it self was comfortable but the room was very basic. The breakfast was basic with over sweetened orange juice. We didn't try the restaurant at the front of the hotel on the street but had drinks but the service was absolutely terrible. The pool areas are strangely set up but not unpleasant. The beaches are far too crowded so that was our saving grace. This is not the worst hotel but they really need to step up their game as it was not worth the money.

คะแนน : 5.6 / 10 ( คะแนนรีวิว )
5.6

รีวิวอื่นๆ ของ ไดมอนด์ คอทเทจ รีสอร์ท แอนด์ สปา (มาตรฐาน SHA Plus+)

7.2
 ดีมาก
7.2
Low Price with good facilities
We basically let our kids and helpers stay in the hotel and the adults went to SCUBA diving. There are 2 pool area. Once of the pool is about 90cm deep with 2 level slide. Another 1.4m deep. Not too b... อ่านต่อ

Quek สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

3.2
 คะแนนรีวิว
3.2
Good sized rooms, but the rest not worth much.
1. No elevator to the rooms even it was handicap friendly on Agoda. - Not convenient when you come with baby stroller. 2. Breakfast was very bad. For that reason we ate breakfast other places during ... อ่านต่อ

Claus เดนมาร์ก ครอบครัวที่มีเด็กเล็ก

9.2
 ยอดเยี่ยม
9.2
Great stay in Phuket. Excellent facility for the price.
Pros -Excellent location, close to both Kata and Karon Beaches. Great breakfast buffet and spa was reasonably priced. Cons- shuttle bus never came for pickup at airport upon arrival, wish pool was op... อ่านต่อ

Kenneth แคนาดา คู่รัก

10
 ยอดเยี่ยม
10
Amazing
We stayed for a couple nights and loved it. Location is amazing; walking distance to both Karon and Kata beach and about 15 mins drive to Patong. Room was very nice and clean and pool is gorgeous. Bre... อ่านต่อ

Cassie คู่รัก

9.6
 ยอดเยี่ยม
9.6
Impressed with their service
I was having a vacation with my cousin. Even though the rooms were fully booked, the staffs show no sign of tiredness. They are all willing to give you the best service. The hotel is located in the wa... อ่านต่อ

Veranut ประเทศไทย กลุ่มเพื่อน

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