the staff is friendly and provide complimentary birthday cake to my boyfriend during check in (his birthday tho), therefore they allowed us to switch the room to corner as we feel more privacy. but th... อ่านต่อ
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The staff was overall unhelpful. The front desk staff wouldn't even get out of their chairs to show us where to go to get to our rooms. They were reluctant to give us a second key card. The website advertises airport transportation, however, they say that they don't do that. They told us to just get a taxi. We asked for our room to be cleaned one afternoon at 3:45 . When we came back at 6:00 it was still untouched. We went again to the front desk to ask for our room to be cleaned and finally got it cleaned that evening. Overall the staff was unhelpful. The location was good and the breakfast was great every morning.
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