Non-Smoking Room means NO cigarette smell

I asked for a non-smoking room in my booking. I found myself in a room that smells like someone had been smoking. When I brought the issue to hotel's attention, they first offered to spray the room. Spraying simply masks the smell. I am really worried about negative health effects of second hand smoking. I insisted on changing the room and they found me another room. The new room smells like they have sprayed in it. I did not notice the smoke smell at the point. I went out for dinner and when I returned a few hours later, the spay smell had dissipated. I was able to smell the smoke at this point. This is two non-smoking rooms that smell like smoke in one day. Not acceptable. It was late and I had already settled in. So I opted to change the room tomorrow. That was a mistake. I did not rest well that night. If they give me another "non-smoking" room that smells, I will update this review. Their non-smoking rooms are missing non-smoking signs. Interesting.

คะแนน : 6 / 10 ( ดี )
6

รีวิวอื่นๆ ของ ดับเบิลทรี บาย ฮิลตัน แบงค็อก เพลินจิต

7.2
 ดีมาก
7.2
Renovating hotel hopefully nice in future
Old hotel but is renovating the lobby, think nothing will change for the old room but I hope they do look into that. Location is ok and staffs are friendly & helpful, will not be coming back unless th... อ่านต่อ

Chian สิงคโปร์ นักธุรกิจ

3.6
 คะแนนรีวิว
3.6
Good but NOT clean also no proper English speakers ... Also staff not much helpful
I found a cockroach and they could not arrange a clean alternative room .. and they give another room which was just prepared and there is a strong chemical smell to avoid cockroach again .. and i cou... อ่านต่อ

faisal ซาอุดีอาระเบีย ครอบครัวที่มีเด็กเล็ก

6.4
 ดี
6.4
ดี
Under massive renovation only a very small part of lobby can be used, towel old with torn edge, bath room very small with no standing shower. Lightning too dark, furniture very old too. A big let down... อ่านต่อ

law มาเลเซีย คู่รัก

10
 ยอดเยี่ยม
10
Best in bangkok
Location is great. It’s near entertainment, cafes, shops and walking distance to BTS trains. I have stayed many times and the staff are great from the cleaner to the desk and security people all very ... อ่านต่อ

Jeffrey ไซปรัส เดินทางคนเดียว

8.8
 ดีเยี่ยม
8.8
ดีเยี่ยม
Excellent location. Easy to travel everywhere with the skytrain. However we were not inform that they are during works (painting) as this hotel will become an Hilton one. Due to these works it was sme... อ่านต่อ

Fabien สวิตเซอร์แลนด์ คู่รัก

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