Good Stay but there are some point that can be improved

Pros: The room, the view, facilities are beyond expectation. You get to go to their private beach club where you can enjoy free kayaking or paddle board. There are many selection for breakfast - very impressive.
However, I had experienced some issue which i hope it will goes to your attention so the hotel can do it better next time. The air con in my room had problem so i called the reception and they sent the technician up to fix it. It took them about 30 mins to get it done - which is bearable. but when i came back 3 hrs later, it was still hot. so i called them again - at this point i feel like they need to take an action like offer to change me a room so i don't have to wait but they didn't. The other technician came up and took him awhile to tell me that it couldn't be fixed anytime soon so i need to change the room. I was just expected some prompt action from a 5 star hotel.

คะแนน : 8.4 / 10 ( ดีเยี่ยม )
8.4

รีวิวอื่นๆ ของ โคโม พอยต์ ยามู ภูเก็ต (มาตรฐาน SHA Plus+)

9.2
 ยอดเยี่ยม
9.2
ยอดเยี่ยม
Amazing and top notch service, one of the best. Good spread for breakfast buffet and best salad bar. The SPA facilities are great..very competent staff and service. Food options are limited given ... อ่านต่อ

Geraldine สิงคโปร์ เดินทางคนเดียว

10
 ยอดเยี่ยม
10
Excellent! Excellent! Excellent!
Excellent room, Very spacious bathroom, Top Notch facilities, Wonderful Breakfast, Beautiful pool, Mind blowing view from the hotel, Very comfortable stay. Loved the fresh fruits and snacks that was s... อ่านต่อ

Jhinuk ออสเตรเลีย กลุ่มเพื่อน

9.2
 ยอดเยี่ยม
9.2
Very nice sea view & friendly staff
A good resort for those who love sea view. Staff here is very friendly, helpful. After we check out, we still have plenty of free time as our flight is at night. The resort still let us use all the... อ่านต่อ

Chaichana ประเทศไทย คู่รัก

10
 ยอดเยี่ยม
10
Great family-friendly hotel
Super baby-friendly hotel. We asked for baby cot and they provided a real cot, not travel cot. They also provided, without us asking, a baby bath and toiletries. Our baby was not on solids yet when... อ่านต่อ

Sabrina สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

9.6
 ยอดเยี่ยม
9.6
Superb hotel with awesome view
I have always love Como hotels. This is my second time to Phuket and first time staying at Como Point Yamu and love everything here especially the Phang Nga Bays view. The hotel is located a little fa... อ่านต่อ

wen มาเลเซีย คู่รัก

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