Poor customer service

This is a lovely Hotel, not strategically located, but lovely rooms. The staff were so lovely when checking in, however once I had checked out and returned to the Hotel 3 hours later to collect an adaptor I left there, everything changed. The staff were so unhelpful, refused to allow me to check the Bathroom and basically I hit a brick wall. Very very disappointed.

คะแนน : 6.8 / 10 ( ดี )
6.8

รีวิวอื่นๆ ของ คาซา นิทรา กรุงเทพ

9.2
 ยอดเยี่ยม
9.2
great place
casa nithra was a great place to stay for our first time in bangkok. the staff let us check in earlier (which we really needed as we just arrived from a 15hour journey with two huge backpacks). the on... อ่านต่อ

Ambra สหราชอาณาจักร คู่รัก

10
 ยอดเยี่ยม
10
Loved my Stay Here
I was so happy to have booked a couple nights here upon my arrival in Bangkok. It was the perfect walk away from Khosan Road so that you could still be over there in 10 minutes, but not in the midst o... อ่านต่อ

Andrea สหรัฐอเมริกา เดินทางคนเดียว

9.2
 ยอดเยี่ยม
9.2
Lovely street food nearby
Clean and nice room, great to have a rooftop pool to relax at after arriving. There are plenty of street food stalls with delicious options both in the day and at night, just down the road from the ho... อ่านต่อ

SARA ฟินแลนด์ คู่รัก

10
 ยอดเยี่ยม
10
Wow!
I'm personally not a huge fan of Bangkok, but I loved this hotel!! It was very modern, the staff was friendly, and the room was so neat, clean, and well taken care of! If I ever do come back to Bangko... อ่านต่อ

Natalie สหรัฐอเมริกา คู่รัก

9.6
 ยอดเยี่ยม
9.6
ยอดเยี่ยม
This was a bit of a splurge for the area but definitely worth it! Beautiful hotel with an excellent rooftop pool. The receptionists also allowed me to have a late check-out, which seems to be rare in ... อ่านต่อ

Isabel สหรัฐอเมริกา เดินทางคนเดียว

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