Contaminated food and Water. Son fall sick ended up vomiting whole night. Bad service Hyatt .


One of the worst experience and never expected from Hyatt!! I hope the management read this and do an investigation. I travelled with Young children and my 9-year-old son has pasta in the hotel restaurant. After 2 hrs. (day 1) he ended up vomiting whole night. Next day when we complained we were told the doctor will take hrs. which was quite surprising for all of us. My son vomited at least 6 times in the night. Next morning the washroom water we observed was all contaminated. It was all mixed with dust literally brown in color (took Pic as proof)and we were not sure now if this was the food or the water which led my son to this condition . off course he was not drinking the wash room water but used for brush and if by any chance that went in the body. The Management tried to give us some freebies to compensate and arranged an evening dinner . The dinner was again so pathetic that we have to complain. In the end we were really looking bad to the whole management .


คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ ไฮแอท รีเจนซี ภูเก็ต รีสอร์ท (มาตรฐาน SHA Plus+)

6
ดี
6
Average experience for the price - aged hotel
Stayed in the Terrace room with Jaquzzi, room/hotel was a little bit run down, really notice this when you enter the room. Service for a 5 star is also subpar, the front desk lady was not very accommo... อ่านต่อ

Adam นิวซีแลนด์ คู่รัก

4
คะแนนรีวิว
4
I’m very disappointed with the staff here
Every time I ordered room service they come back and knock on my door demanding that I pay them cash straight away I tell them I pay bill like normal hotel when I leave I only been here 4 days and I c... อ่านต่อ

daniel นิวซีแลนด์ เดินทางคนเดียว

10
ยอดเยี่ยม
10
Great services
Everything is perfect for our holiday.

wanwisa ประเทศไทย ครอบครัวที่มีเด็กโต

10
ยอดเยี่ยม
10
ยอดเยี่ยม
very good experience. super recommend to rent a moto to travel with.

yilin จีน ครอบครัวที่มีเด็กเล็ก

6.8
ดี
6.8
Traveling with a 10 month old
We arrived at the hotel 12:00, but check-in wasn't till 15:00. Luckily we had the club access and was able to stay in the executive club for 3 hours. Very nice area and definitely see thing you would ... อ่านต่อ

Peter ครอบครัวที่มีเด็กเล็ก

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