Left after one night - nightmare experience


Booked a 6 night stay and immediately left after one night- with no refund at all. The room was extremely noisy to the point that we felt the bass (physically) and no ear plug could help.. and it went on until 4AM when the music was replaced with drilling and banging from a construction site nearby. If that wasn’t enough, our shower drain was clogged and the bathroom was flooded after one use. We booked the most expensive room, a large room with a balcony and tub which were both useless as the balcony had no charm or view (besides a 7 eleven sign) and the bathtub was old, disgusting, and the water hardly worked. After suffering through a sleepless night, we kindly asked the staff if there was any way we could get some of our money back and they were not helpful at all. DO NOT BOOK If you want to sleep. Ever. It was so bad that we preferred to throw our money in the trash and ended up booking a new hotel.
P.s. forgot to mention that the mini fridge didn’t work either. Milk went straight to the trash..


คะแนน : 3.2 / 10 ( คะแนนรีวิว )
3.2

รีวิวอื่นๆ ของ บีไฮน์ เดอะ ซีน โฮเทล คลับ แอท สมุย

10
ยอดเยี่ยม
10
Nice clean room and central
Easy to walk into town, helpful staff and nice clean rooms, you are on the heart and it’s still very quiet, good value for money

Mr สหราชอาณาจักร เดินทางคนเดียว

10
ยอดเยี่ยม
10
Nice but loud
Location was perfect, literally in the middle of everything! However it was loud till about 3am as there are clubs either side!

Peter สหราชอาณาจักร กลุ่มเพื่อน

10
ยอดเยี่ยม
10
ยอดเยี่ยม
The Hotel was great and the room was beautiful, particularly the bathroom. The music coming from the local clubs was very loud and went on until 5am but we didn't mind as the location was fantastic.

Korrina สหราชอาณาจักร คู่รัก

8
ดีเยี่ยม
8
Perfect location
Good location. Walking distance to chewang beach. If hostel do provide the tower will be bonus. Con - there are some ants on the bed.

Lily มาเลเซีย เดินทางคนเดียว

9.6
ยอดเยี่ยม
9.6
Great value for money!
Great value for money nice big clean rooms great wifi right in the middle of the action Staff were great very helpful! Jack on main desk is great

CARL สหราชอาณาจักร เดินทางคนเดียว

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