Honeymoon ruined

The 2nd day I was looking at the other bungalows and wondering why they looked bigger and nicer since I had booked us a deluxe room for our honeymoon. I then looked up the resort again online and the photos showed we had been given a standard bungalow, not the deluxe. I went to reception and she refunded me 800baht because they had no free deluxe rooms. If I had wanted the standard bungalow when I originally booked I would have saved another 1500baht, so was feeling not that happy about this. One day there was a scheduled power outage that no one had bothered to mention, so it meant we were without power from 9am to 8pm. No air con no nothing. When we went to leave they said that there was a towel missing. My husband and I had had to share a towel that morning because we had only been given 1 towel. They refused to give back my deposit and then a yelling match ensued. They couldn't prove there were 2 towels after checking footage and then threw the money at me. A disgrace of a resort.

คะแนน : 5.2 / 10 ( คะแนนรีวิว )
5.2

รีวิวอื่นๆ ของ โคโค เบลล่า รีสอร์ท

6.8
 ดี
6.8
If your looking to sleep and go out its expensive
Breakfast was poor , no pool , Room was very spacious and clean , If you like being and feeling clean and bug free stay here , right next to all the biggest bars so its loud untill 4am or so but tha... อ่านต่อ

Jake สหราชอาณาจักร คู่รัก

10
 ยอดเยี่ยม
10
Great Hotel
We had a wonderful stay in a villa. The hotel is right in all the action, but far enough from all the noise. The WiFi was poor and didn't work.

Marcel แคนาดา คู่รัก

10
 ยอดเยี่ยม
10
Just right
It's newer so the rooms super clean. It's small and the beds pretty hard but it's in a great location. It's in the heart of town but just far off enough to not hear the loudness if you need to sleep.

josie สหรัฐอเมริกา คู่รัก

10
 ยอดเยี่ยม
10
Very Good position. Very Big and Cleaned Rooms.
good

gianpiero อิตาลี เดินทางคนเดียว

6.8
 ดี
6.8
Nice hotel
value for money and nice hotel to stay with kids and family. Breakfast is good with Halal food available.

Mahamah ประเทศไทย ครอบครัวที่มีเด็กเล็ก

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