Disappointed with some action made by staff at the hotel


We came for the first time to Ao Nang. We chose Anana after we made survey on reviews about this place from the internet.
To be honest, the place is beautiful and the facilities is all good. But a little bit disappointment for us, on our last night at Anana.
Our last day, we decided to extend our stay at Anana. But thinking of we only will stay until 5 A.M, plus all of the day we we’re outside for island hopping about 8 hours, we just extend for one room only.
So, at night we were told that we can’t stay by four persons in one room. But we only want to overnight until 5 A.M. Very disappointing, because you can’t even trying to understand our situation, tiredness, and our difficulties not having transport on our last day.
Hopefully, there will be some improvement on how you treat people with no experience at all on that place.


คะแนน : 6.8 / 10 ( ดี )
6.8

รีวิวอื่นๆ ของ เดอะ พาวิลเลี่ยน อนานา กระบี่ (มาตรฐาน SHA Plus+)

10
ยอดเยี่ยม
10
ยอดเยี่ยม
Beautiful place great pool and good food just a bit hard to get in to town and back if your out of the Hotel taxi hours but all in all fantastic

Duane ออสเตรเลีย ครอบครัวที่มีเด็กโต

9.6
ยอดเยี่ยม
9.6
Just the place you want to be
Probably the best place I have ever been in Thailand. Might sound expensive at first, but it is totally worth it. Facilities are amazing as its stuff. Fall in love with everything there

Bojan ออสเตรีย เดินทางคนเดียว

10
ยอดเยี่ยม
10
Most relaxing stay
Everything was perfect! Serene location however free transfers to beach and town. The pool is devine

Chrisoulla คู่รัก

10
ยอดเยี่ยม
10
Nice attention to room details
This new hotel with nice room amenities and design. With sufficient guests, the bkft is buffet style with a good selection except there is only boring sliced white bread available with a cheap red jel... อ่านต่อ

Dennis ประเทศไทย คู่รัก

10
ยอดเยี่ยม
10
Anana is the best resort in Krabi
We visited here in February 2021. Thailand is under heavy covid 19 restrictions. All resorts are almost empty. Stay at Anana Ecological resort 4 days, and 2 days all alone.So Wolfgang and Au the owne... อ่านต่อ

JACOB สหรัฐอเมริกา นักธุรกิจ

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