Experience of the stay

The experience was terrible for first time travelers at first night's check-in time at that hotel. Weaknesses are - location (very far from old city, but, we knew it before our choice). hospitality - that is terribly noted due to the front office staffs who we met were very very rude with poor communication skills in English. They did not want to take responsibility while our room needs to put extra bed. (Actually, that was already very bad not to have room readiness with correct bed allocation for a full pre-paid booking through Agoda). Moreover, there was no prompt bell service to handle our luggage to be put to the room. Finally, to save the time not for missing full moon night Loi Krathoung festival, we decided to carry ourselves our luggages to our room. How nice to experience such a wonderful Thai hospitality in Lanna Kingdom of Chiang Mai. Everything inside such as amenities, lighting system, bed/mattress' comfort; all are old stuffs, they need to urgently changed.

คะแนน : 2.8 / 10 ( คะแนนรีวิว )
2.8

รีวิวอื่นๆ ของ โรงแรมเชียงใหม่ รัตนโกสินทร์

3.7
 คะแนนรีวิว
3.7
Hotel needs refurbishment - poor lighting
Booked this hotel after reading various reviews. However, the hotel is dated and needs serious upgrading/refurbishment. Breakfast catered mostly for SE Asian clients with limited Western dishes. Patro... อ่านต่อ

Shabbir สหราชอาณาจักร เดินทางคนเดียว

7
 ดีมาก
7
Good hotel
i can not fault the hotel. the room was bigger than average. always cleaned well. i just felt a little out of place, as did not see many western visitors. lots of other asians staying there. it is 15m... อ่านต่อ

Ronald สหราชอาณาจักร เดินทางคนเดียว

6.3
 ดี
6.3
Basic product, but good value, poor location
Good sized room but very dated decor although in average condition. Old style bathroom which works OK Springy bed (haven't slept in one of those for awhile) but I slept OK The hotel is located much... อ่านต่อ

donald สหราชอาณาจักร เดินทางคนเดียว

5.2
 คะแนนรีวิว
5.2
okay but value for money is not good
Traditional big hotel with nice reception and staff. A bit old but that is okay. The main problem is that it's too expensive for the facilities provided.

HO-MOUYE ฝรั่งเศส เดินทางคนเดียว

6.7
 ดี
6.7
goodlocation
Goog

siriporn สหราชอาณาจักร กลุ่มเพื่อน

รีวิวทั้งหมด