Not for foreigners!


When I arrived, they were going to put me in a room with a large king bed, even though I booked a twin bed room. Seems they had no idea what twin beds meant & had to put a picture up on my phone of what it is. Their English skills were minimal & it took 30 minutes or more (with lot of discussion in Thai) that finally I got a room with twin beds. The manager did ask "Why do I need a twin bed room?" No business of his, but a friend was coming later. I had to vacate the room early next morning as the toilet did not flush. Moved to next room, & found a light at the entrance did not work. I did report it & was promised it would be replaced. It was not the whole time I was there, even with more reminders. Also, the shower head expelled more water on the ceiling, walls & on the floor. The shower head seal was damaged. This was reported with promises of repair. Never happened. Food for breakfast was entirely Thai style, & unless you are used to it, as I am, it's not suitable for foreign travelers. It's also not a very healthy menu. The situation of the hotel is also not suitable for foreigners, with long walks to local shops, stores, 7/11 & good restaurants & coffee shops. Getting laundry done was also a headache. Staff had no idea what to do & it took a long time (1st time) before a form was produced. The 2nd time, same as the first as there were different staff that time. Basically, a very unsuitable hotel all round for foreigners. It seemed to be nearly full all the time by local groups (of companies/reps ?) who were noisy, not entirely 'au fait' into hotel behavior, attitude & how to go about things. My opinion is that you should not represent this hotel on your web site.


คะแนน : 4.8 / 10 ( คะแนนรีวิว )
4.8

รีวิวอื่นๆ ของ โรงแรมเพชรเกษม แกรนด์

4.4
คะแนนรีวิว
4.4
First, the images were a bit misleading. Bathrooms, elevators, utensils, and the rooms were dirty.
Cons: - The bathrooms were dirty and dark. The mirror was in really bad shape and was not clean enough to be placed in a three star hotel. - The floors were really worn out and old. Paint on walls ... อ่านต่อ

Kaseka กัมพูชา ครอบครัวที่มีเด็กเล็ก

4.8
คะแนนรีวิว
4.8
Aviod it
Cobwebs in the room, old linen needs replaced, poor choice for breakfast. Old light fittings, in fact the whole of the hotel is desperate for an upgrade. I would not recommend this hotel to any of my ... อ่านต่อ

Anthony สหราชอาณาจักร เดินทางคนเดียว

4
คะแนนรีวิว
4
Very disappointed in my stay
The rooms was dirty ciggerete burns in carpet,breakfast disgusting ,cold coffee etc ,I could go on and on about this hotel never stay again ,I go to Thailand twice a year my dad lives in Surin ,I woul... อ่านต่อ

Neil สหราชอาณาจักร คู่รัก

6.4
ดี
6.4
One night stay
OK place. Well located. Stay lacking enthusiasm.

Steven สหราชอาณาจักร เดินทางคนเดียว

2
คะแนนรีวิว
2
filthy pool
dirty discusting pool

david สหราชอาณาจักร เดินทางคนเดียว

รีวิวทั้งหมด