truly disappointed

Think twice before you are going to stay with this place.
Look what was happened to me.
1. Found an open bottle of water which already drink half of it in my room plus no chiller. i didnt complain anything just call their staff if i can change my room. Stafff came NO apologies give me another room.
2. While check out my sister came to me and said we were fine 100B (100B is nothing but the reason they gave was pissed me off) i gave her the money but didnt ask what was the reason. Cause i was busy arranging all the stuff in the car when we are leaving the hotel i ask her what was it about then my sister told me . Staff said we were fined 100B because the "towel was dirty" Towel was dirty?? If we were fined because we take something from its hotel i wouldnt be pissed but they chared us because the towel was dirty??? So what is the job of housekeeping then?? How towel will get that dirty? I'm telling u their towel is already brown not white. First time in my life ever to experience this kind. If u need money just ask me nicely dont do disappointed stuff. I do travel all over the world staying in 1-5stars hotel but non of them are like this one. This hostel cant even get even 1star i swear to God. No toiletries in the bathroom not even a toilet roll. 2stars in Laos which i paid less they even give u free breakfast and a toilet roll to wipe . That's about it and one more thing its not only me and my family who they cheated a group of customers before me who doing check out were also robbed u know why? The customer paid the deposit for 2nites but staff return them back only 1nite. Look how cheap they are. If u dont want to get robbed stay away from this hostel.