Everything was beautifully perfect EXCEPT staffs at Shimmer (only one dining area)
Just one thing that make me not consider to be back to this hotel again >> a breakfast lady staffs at Shimmer.
Her attitude was very bad, too bad, unexceptable bad. We stayed for 3 nights, and these happened for both mornings , so we decided to skip the last breakfast.
My advise to her is to Leave and do something else if she is not happy doing this job. It ruined my time.
I hope management at least noted with this matter. Other than that everything was perfect.
My purpose to stay is a weekend getaway in Phuket's beautiful beaches. At Twinpalms MontAzure , everthing was perfect, from the great design of the room and atmosphere , the hotel is quite new with high-tech in-room equipments and gym.
I'd like to express my gratitude to a lady at reception ( Khun Mun) who was very professional and made us feel very welcome as she showed us around the property and led us to our lovely room.
Only one thing keeps me from returning to this hotel: a young lady who works at Shimmer (for breakfast in 17 and 18 July)
Her attitude was dreadful, inexcusable, too bad. We stayed for three nights and this happened both mornings ( 17/18 July) , so we skipped the last breakfast and go somewhere else to started the day.
If she is dissatisfied with her current job, I would advise her to leave and pursue other opportunities. It ruined my day.
คะแนน : 8.4 / 10
( ดีเยี่ยม )