Great place for kids!

We booked a deluxe pool room for 8 nights in January 2017, and the stay was fantastic. We brought a 2.5 year old and 0.5 year old. The pool was great for the 2.5 year old: they had a kids pool that he was just tall enough to stand in, and the rest of the pool was shallow enough that I could walk everywhere in it as he floated next to me. Lots of platforms throughout that are great for kids to jump off of as well. The pool bar was awesome, too, and they had a buy one get one special from 4 to 6 that we took advantage of a lot. They let us take the drinks from the bar over to our deluxe pool access porch, which was nice since my wife and I couldn't both be at the pool bar at the same time due to the 2 kids.

Location was great for us. Across the street from the northern end of beautiful Patong Beach, and a convenience store, pharmacy, laundry, and a couple great restaurants just across the other street. It is a solid 20 minute walk to the action at Bangla road, but they do run a shuttle 3x per day (only to the town, no pickup). We were mainly there for the pool, beach, and food, so this had everything we needed.

I was worried about the staff here based on some of the other reviews, but I have zero complaints. They were very helpful and prompt in responding to questions and requests, and they even held our baby when we ate breakfast every morning. The room cleaning was sometimes later in the day, but when we were out and wanted it cleaned, we just told the front desk and they took care of it before we were back. The staff's English level was not always easy to understand, but we live in Japan, and it was much easier to communicate with them than most Japanese staffs. Couldn't be happier with the staff.

Breakfast was good every day. There were 6 or 7 options for eggs in the morning (scrambled, fried, omelet, eggs benedict, skillet, etc.), and several fresh fruit, cereal, yogurt, breads, meats, and Thai options available. Also very strong coffee. The hotel res