Don’t use your card for hotel deposit!!!

I need to share this to remind all the travelers regarding on this hotel policy. I’ve been reaching you for 2x already but yet no reply at all. Your prompt replies during my inquiries and booking suddenly all gone seeking help to settle my money. Hotel need deposit 5000 baht before check in which is not written on their policy in agoda before booking , either cash or card is fine. We just have enough cash to spend since we will only stay for 3days. Receptionist informed me if im using card (debit/credit card) they will just “freeze” on my account the said amount. And they will return back after 2 weeks. After they swiped my card it was deducted. Now it’s already 1 month ago but still there was no cash back from my account. Im trying to reach this resort 2x but yet they choose to ignore this issue. Hotel stayed overall was good. Only this matters ruined everything! Use cash instead of card as you can claimed immediately after check out. As they don’t have any intention to help you settle this kind of issue.

คะแนน : 4.4 / 10 ( คะแนนรีวิว )
4.4

รีวิวอื่นๆ ของ ซันวิง บางเทาบีช (มาตรฐาน SHA Plus+)

9.6
 ยอดเยี่ยม
9.6
Great place for kids, beautiful sunset
We only had one night at the hotel but my two boys enjoyed themselves greatly. They played in the pool, then went to the beach, which was very clean with soft sand and calm waves. The best thing was t... อ่านต่อ

Anya ประเทศไทย ครอบครัวที่มีเด็กโต

10
 ยอดเยี่ยม
10
Perfect hotel for perfect holiday
Me, my wife and our 9 years kid have had a wonderful stay in Sunwing Bangtao Beach Hotel. The breakfast, the room, the swimming pool , the beach , the staffs are all perfect. We wish to come again. Th... อ่านต่อ

Chia ญี่ปุ่น ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Perfect for kids
Stay for 3 nights in Royal Pool Access room. Room is clear and big enough. 4 main pools so it won't be crowd. Friendly staff in Kids Club and provide activities everyday. Beach is very close and c... อ่านต่อ

Yu ฮ่องกง ครอบครัวที่มีเด็กเล็ก

8
 ดีเยี่ยม
8
ดีมาก
Comfortable room with comfortable sofa beds for my teenagers that can fit 4 people comfortably. Nice pillows and mattress. Generous with pillows and comforter. Stayed in the Royal Pool suite on the gr... อ่านต่อ

Nur สิงคโปร์ ครอบครัวที่มีเด็กโต

10
 ยอดเยี่ยม
10
Excellent Holiday
This is our second time visiting this resort and we loved every minute of our stay. The staff are so helpful and friendly and they remembered us from the previous year when we had visited. The food ... อ่านต่อ

Marie มาเลเซีย ครอบครัวที่มีเด็กเล็ก

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