Outstanding service


Amazing ten day stay with my husband and almost two year old daughter. I have to thank the management and amazing team. The hotel has just started its refurbishment for their beachside and as a result we were given 15%off food and drink in all bars and restaurants. Although all of the beach side has been closed of the hotel have put in a pathway to allow acsess to the beach where you have free sun lounges and a make shift bar, where you can purchase food/ drink. We had been warned be trip of potential box jelly fish in the sea. We did not go into the sea although we were reassured the box jellys are very rare. ( their is a first aid station on the beach ).
Pool area is stunning and very safe for young kids as they can't get direct access. They even have a sand area which our daughter happily built sand castles in.
Aircon was amazing after a very hot day.
Again staff and management are amazing and nothing was too much trouble to make our daughter India happy.


คะแนน : 9.6 / 10 ( ยอดเยี่ยม )
9.6

รีวิวอื่นๆ ของ พรานา รีสอร์ต สมุย (มาตรฐาน SHA Plus+)

8
ดีเยี่ยม
8
ดีมาก
It a fantastic hotel. Very good value for money. The only negative thing about the hotel is the beach. The beach is not nice however the hotel has two nice pools. I would definitely stay at the ho... อ่านต่อ

Omar สหราชอาณาจักร เดินทางคนเดียว

8.8
ดีเยี่ยม
8.8
Walt until next year
This April the renovation of the Beach side of the resort started, so I would recomend to Walt until that is completed before you stay at Prana. So that you can Enjoy both sides of the resort and also... อ่านต่อ

Johanna สวีเดน คู่รัก

10
ยอดเยี่ยม
10
PERFECT!!
The spa is amazing! The beachside pool and fireshow were superb. Room, breakfast buffet, bar and all facilities are great. The staff are THE MOST friendly and helpful people in the country (consider... อ่านต่อ

Elizabeth แอฟริกาใต้ กลุ่มเพื่อน

10
ยอดเยี่ยม
10
ยอดเยี่ยม
Great location and resort offer affordable/free transfers to Chaweng or the Fisherman’s village. Pool was great and catered for all ages. Very clean amenities and staff are so polite and accommodating... อ่านต่อ

Carmel ออสเตรเลีย ครอบครัวที่มีเด็กเล็ก

8.8
ดีเยี่ยม
8.8
ดีเยี่ยม
Nice hotel. Friendly staff. Very quiet location when we were there. Only complaint is the location. Limited activities near by and taxis are expensive as they don’t use the meter. Hotel does offer s... อ่านต่อ

Kristina แคนาดา คู่รัก

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