Has drawbacks

The place is good overall, but a number of things need to be improved by the management. Pros: staff is great; good beach without stones; quiet territory; diverse breakfast.
Cons (improvements to be done to become great hotel):
1. nobody cleans water in the sea and it is often impossible to swim at all with the need to go to other beaches. Buy a small boat and spend 30 minutes to do that!!!
2. Restaurant is terrible (besides breakfast). The food is not tasty and it is a shame for Thailand. Hire a good chef and it will payoff as there are not many good places to eat in Lamai (unlike in Chaweng).
3. The hotel massage is bad. The quality is far worse than is massage salons nearby. Get quality and motivated personnel and ask each client to rate.
4. It is ridiculous to be charged 20 TBH for printing 1 page boarding pass after you paid this hotel 80,000 TBH. Just crazy and shameful.

คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ Samui Jasmine Resort (SHA Plus+)

8.8
 ดีเยี่ยม
8.8
A pleasant Oasis
Pros: excellent customer service, Reception were very helpful and it was a lovely check in experience. A real example if Thai hospitality at it's best. Lovely room. Restaurant service was very profess... อ่านต่อ

Kate สหราชอาณาจักร เดินทางคนเดียว

8
 ดีเยี่ยม
8
Hotel great, town bad
Great location on the beach, shame Lamai town is so disappointing. You can’t fault the service and the staff though, they are a great team, can’t do enough for you. Had a fab dinner on the beach one n... อ่านต่อ

Ian สหราชอาณาจักร คู่รัก

8.8
 ดีเยี่ยม
8.8
Small resort on busy beach
There are better hotels in similar costs in Samui however we could imagine this will find its fans. The breakfast were very good and resort nice and clean. Some of the stuff might be more customer fri... อ่านต่อ

Jaroslav ประเทศไทย ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
Nicest hotel in Lamai
We were so so pleased with our choice. Amazing location on the beach but still a 1 minute walk from road. Short walk away from amazing beach restaurants & massage places. Staff couldn’t do more for yo... อ่านต่อ

Rosemary สหราชอาณาจักร คู่รัก

10
 ยอดเยี่ยม
10
Amazing stay! Was crying when leaving and already want to be back!
Thank you to all Samui Jasmine colleagues! Aom, Ann, Jiraporn, So, Jum, Mod, Miu, all chefs, HK, F&B service, security! It was the best holiday for me and my mom! Wonderfull beach, cozy room, tasty f... อ่านต่อ

Alina สหรัฐอาหรับเอมิเรตส์ คู่รัก

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