All are good, EXCEPT Staff
I have stayed here with my family for ONE night during Songkran Festival because of bad manner staff. Otherwise, I prefer to stay longer in this hotel.
I have called directly to hotel staff.
09.00 AM - I have called her for reserving the room on 13 Apr 2015, only one night for 3 adults as a family, in the morning of 09 Apr 2015. She said that please wait for a moment and she will call me back after rechecking with room availabilities.
No any response
17.30 PM - I have called her again in order to be a friendly reminder. She talked to me only few seconds and her personal phone was ringing. She excused herself to pick up that call and left me hold the line almost two minutes. (I heard she talk with her friend amusingly, which is I thought that she completely forgot my call already.) After that she got back to my call and said to me that "Please give her 5 more minutes and she would call me back" So, I calm myself and wait for her call.
She didn't ever call me back, which is extremely terrible reservation ever in my entire life!!!
Very Disappointed!
After that I decided to stay here because my family wants me to book here. This hotel is well-located in the city center. It is absolutely new hotel and very clean, neat and tidy.I booked this hotel through Agoda.com
Lastly, I have faced her already and not surprisingly why she have treated clients with a bad manner. I figured it out now.