Nice beach but we do not stay again

We had some troubles during stay. Not hot water in the room and I complained the stuff but he said this was normal and all rooms are same. Actually it was lie. After that some engineer came and changed the boiler machine anyway. I ordered room service for kids but salmon was not fully cooked. I think this hotel need to improve stuffs and we will not stay here again.

คะแนน : 6.3 / 10 ( ดี )
6.3

รีวิวอื่นๆ ของ เชอราตัน สมุย รีสอร์ท (มาตรฐาน SHA Plus+)

6.3
 ดี
6.3
Weekend break
We enjoyed our stay here, but the rooms are not up to a 5 star standard. The rooms feel a bit old. The beach area with swimming pool and bar is very nice and relaxing. The location is good also for a ... อ่านต่อ

Kenneth สหราชอาณาจักร คู่รัก

7.3
 ดีมาก
7.3
Once upon a time maybe
Samui has been one of my favourite island but along the years I have witnes how the authentic nature along this once so beautiful place has become more and more a franchise tourist attraction which ha... อ่านต่อ

Kawin ฟินแลนด์ คู่รัก

9.2
 ยอดเยี่ยม
9.2
very good place to spend romantic time.
Its a romantic place, nice and quiet. But if u are a party animal, then its not for ur place.

Ankush อินเดีย คู่รัก

8.8
 ดีเยี่ยม
8.8
Very nice
The service there was really good, big rooms, very nice and quiet beach, good pool, very good and rich breakfast. The only comment i have is that the rooms look very old and not modern

hagar อิสราเอล คู่รัก

10
 ยอดเยี่ยม
10
Hotel very nice with staff too match
The hotel is really nice could do with an update on certain areas but nothing major the staff where 5 Star and made our trip very good the location is great and the beach front is brilliant!

Conor สหราชอาณาจักร คู่รัก

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