Great breakfast restaurant right on the beach
When we arrived for a one week stay, we were given room on the ground floor of one of the main buildings. There was a strong chemical smell. We stayed the night but the next morning realized that we couldn't take a week in there. We think the chemical cleansers were used to cover up a mold smell. Anyway, we asked the manager about moving and after very little discussion, he agreed to move us to a pool view room for an extra $130 for the week. We weren't keen on being charged extra for a room that didn't stink so he offered us room at no extra cost, the first pool view room but near the air conditioners so subject to more noise. We took it without regret. There was some noise but it was much better than the room we had been in. The rest of our stay was fantastic. This is a very nice beach resort, well kept and well run. They should stop trying to rent the smelly rooms on the bottom floor. It just annoys people. However, our complaint was heard and dealt with immediately, which speaks for the attentiveness of the staff and management. We would definitely go back. We recommend this hotel.
คะแนน : 8 / 10
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