It was an unpleasant stay and I will like to point things out since at the time they way we were treated and how you treat your customers needs to improve. In order to get your room clean you need to hang a note , usually they clean it unless you hang the do not disturb note, I understand each hotel has their policies but cleaning a room should be a priority for all hotels, it would have been great to at least be informed that we needed to do that in order to get service but we didn’t and we got to our room tired and with no cleaning service. We were told breakfast was until 10am, if you close at 9:50am you need to notify your customers that you will not receive service after that time. If it ends at 10 as the note says you start cleaning at 10 not at 9:50 because that is still during breakfast hours and you cannot deny the breakfast service, even when we only ask for coffee we were mistreated and they talk bad to us. Really it was only coffee, it was not full breakfast. Please inform the customers the real hours when you stop serving breakfast, we paid for it and we didn’t get it. Also you need to inform in your ads that you request a deposit. It is not informed anywhere and it would be great to know in advance. We were very unhappy with our stay and I hope this helps your hotel for improvement.
Suchira ประเทศไทย คู่รัก
SHU สิงคโปร์ ครอบครัวที่มีเด็กโต
syuanshuang ไต้หวัน นักธุรกิจ
CLAIRE ออสเตรเลีย เดินทางคนเดียว
neal สหรัฐอเมริกา กลุ่มเพื่อน