Not recommended. Can’t believe it’s 5 stars hotel in Krabi.

We stayed in the Club Sea-facing Suite room. The bedroom smelt too musty, we couldn’t sleep. We’d booked for 2 nights but we had to check out 1 night early as couldn’t pretend staying anymore. Air-con in the living room was also not functioned. We found hairs on the bed, cobweb on the air-con channel, very dirty and disgusting. Old elevator and smelly. Check-in process was very slowed even no queuing. Staff is not well trained, during our breakfast time we asked for Americano coffee but we’d got instant black coffee instead. Stay here no more. After checked out, the hotel automated email, i guess, sent an email to me and asked for feedback via the hotel link, but after i clicked the link, the link shown the session is expired. OMG.

คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ ดุสิตธานี กระบี่ บีช รีสอร์ท (มาตรฐาน SHA Plus+)

5.2
 คะแนนรีวิว
5.2
Inadequate management
Inadequate management: unfortunately not a good experience, with slow staff (chatting while guests waiting half hour for a fried rice at dinner), messy areas in the garden with plastic grass (looks so... อ่านต่อ

Emanuele ฮ่องกง ครอบครัวที่มีเด็กเล็ก

9.6
 ยอดเยี่ยม
9.6
Great family resort
We chose this because it is the only few big chain family resort. We were travelling with a young kid so will need one with kid's club. The pool suite was great except it has only a garden view. All ... อ่านต่อ

Phua สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

10
 ยอดเยี่ยม
10
ยอดเยี่ยม
Wonderful hotel - everything is perfect!

Fraser ครอบครัวที่มีเด็กโต

9.6
 ยอดเยี่ยม
9.6
Great Place to Stay!
The hotel is beautiful, well maintained, and comfortable. Service was exceptional, everyone went out of their way to make our stay enjoyable. It was quiet, a perfect location for a honeymoon. The Spa... อ่านต่อ

Iliana คู่รัก

9.2
 ยอดเยี่ยม
9.2
Great facilities relaxing place to stay
The property is huge and has great facilities. We took the club option which included all day drinks and snacks and we felt was value for money. We had come from Amari Vogue which we felt was too smal... อ่านต่อ

Lisa สิงคโปร์ คู่รัก

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