If the hotel staff Studies have even higher. And have been trained by the owner . The problem would be easily solved By calling the Agoda see documents we have filed with him .

We arrived the hotel at 7 pm and show them the booking document from Agoda. The staff said there is no record in their system and refused to give us a room. We asked them to contact Agoda but they said it is not their job to do it. So we decided to contact agoda and found out that it has a code share with booking.com. The staff at agoda has to give the hotel a call to give us our room. We finally got a room at 8.30 and it took 1.30hr to resolve this problem. We would like to suggest that if you don't want to have problems with checking in at a hotel, it is better to book a room with booking.com The staff seems to have no training. They should just contact agoda for us to resolve the issue.

คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ เดอะ ไรส์ รีสอร์ต สุโขทัย ฮิสตอริคอล พาร์ค

10
 ยอดเยี่ยม
10
the best in Sukhotai
This hotel and the staff were simply amazing, I don't see how anyone could give any bad review to it. Rooms are modern and full of comfort, bfast is good, quiet location and a mere 10 minutes walking ... อ่านต่อ

Simone อิตาลี เดินทางคนเดียว

2
 คะแนนรีวิว
2
Guet apens run away
Save your money by avoiding this hotel that searches your stuff and replaces your real bank notes with copies. Sauvez votre argent. Ils fouillent vos affaires et remplacent vos billets par des copies.... อ่านต่อ

mario คู่รัก

6.4
 ดี
6.4
The location was good but the hotel is quite old and need to renovate the toilet, TV was noisy.
No WiFi

Lila ลาว คู่รัก

4.8
 คะแนนรีวิว
4.8
Clean modern rooms in basic surroundings
Near old city, but hotel has very limited facilities. 300 Baht deposit needed for key. Noisy AC in room.

PETER สหราชอาณาจักร คู่รัก

6
 ดี
6
everything normal and mediocre but not bad
Rooms were clean, distance to the historical park too far on foot but ok if you have a car. Personnel did not care too much but since the price was cheap we did not care either

spyros เบลเยียม คู่รัก

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