overpriced, worn out


cons- i booked a pool access room during our 2.5 month thailand travel for 5 nights and paid 1540 baht per night . it's not low price in that area at all. but as soon as we got there we were very disppointed. the reception was not friendly or welcoming somewhat looked languid. as I had booked a room on agoda.com, I asked them to give us a specific room and I'd got 'yes' from them. but when we checked in the staff just gave us a key of other room without any mention that the room I asked was given to other guest. so far was okay but as soon as we entered the room we got to know the room was not good. bathroom was dirty, toilet seat was moldy, dust and hair were on the floor. no mosquito net any windows, any doors. much rather 500baht one than not 1540baht one. room was just basic. pool was much smaller than picture and the view from pool was really unpleasent, one side was wall of the hotel building which was cracked and the paint was peeling. other was a transmitting tower. we were sad. to cheer up ourselves we went to the beach but the way to the beach was also unpleasent because we had to walked throught private area(long beach chalet hotel) and there were many signboard of warnning. we slept only one night and asked to refund the rest of it.

pros-they were kind enough to cancel and refund our rest 4 nights. they were so cool that when checked out they just said that "Check out? Okay!" that's it!!


คะแนน : 2 / 10 ( คะแนนรีวิว )
2

รีวิวอื่นๆ ของ มรกต ลันตา รีสอร์ท

10
ยอดเยี่ยม
10
Lovely stay.
We stayed at the Morakot for 3 nights and had a lovely stay. We were greated with a complimentary juice upon arrival. The staff were very friendly and helpful and even took lir bags to the room. Lovel... อ่านต่อ

Jenna สหราชอาณาจักร กลุ่มเพื่อน

8
ดีเยี่ยม
8
ดีมาก
Goryar and Kut (and their parents) are lovely humble people. They were always friendly, caring and attentive during my stay. The hotel is well managed and clean, and everything is in working order. Be... อ่านต่อ

Kobus เดินทางคนเดียว

9.6
ยอดเยี่ยม
9.6
Stayed for a month, would recommend
I stayed at the Morakot for nearly a month. The staff is professional and kind. The pool is great. Breakfast is nice too. Everything is good really. The wifi is fast too.

Rosanna สหราชอาณาจักร เดินทางคนเดียว

8.8
ดีเยี่ยม
8.8
ดีเยี่ยม
The pool is awesome and it’s much needed in the heat! Pool was clean, we stayed in a superior pool access room so we had our own private area with shaded umbrella, table and 2 padded sun beds. There... อ่านต่อ

Christine แคนาดา คู่รัก

8.8
ดีเยี่ยม
8.8
ดีเยี่ยม
We wanted a quiet hotel location, and this was perfect, down a small street off the main road with few neighbours, there is empty jungle to one side. We had a great room with a large balcony facing t... อ่านต่อ

Dirk แคนาดา คู่รัก

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