Too old, smelly and nothing has changed over 18yrs


Overpriced on all food and beverage facilities, rooms already very expensive being JW name etc’, the F&B is just outrageously expensive and not justified. The resort is isolated with limited options around with just Tuttle village available, how often can u eat the same thing?!. The hotel has little to offer and it’s just too far to go anywhere else. Transportation very expensive and also not justified, this is Thailand, if taxi is costing like London what’s the point to come to this location? Rates outside the hotel and nearby beaches are much more reasonable and affordable, hotels are newer too. Need to stay current if wish to compete and attract returning visitors.
We had bad experience with waiting for our rooms (02) till 5pm when we arrived at 11am and check In Time is latest 3pm, and all we got was ‘sorry’ we are doing our best. The room received was smelly, moist and mold smell from bedsheets made us cough for 3 days, all we were offered was again an Aroma burner...


คะแนน : 5.6 / 10 ( คะแนนรีวิว )
5.6

รีวิวอื่นๆ ของ เจดับบลิว แมริออท ภูเก็ต รีสอร์ต แอนด์ สปา (มาตรฐาน SHA Plus+)

8.8
ดีเยี่ยม
8.8
Family long weekend getaway
Excellent hotel. Very kids friendly and will certainly go back again

Chang ฮ่องกง ครอบครัวที่มีเด็กเล็ก

8.4
ดีเยี่ยม
8.4
Bad Staff
Hotel and Facilities are really nice. Time I stay here is season of russia world cup and able to watch in bar at ground floor which is also fun although it is rainy season. But almost all of staff ar... อ่านต่อ

Naoto ญี่ปุ่น คู่รัก

9.2
ยอดเยี่ยม
9.2
Best Hotel You Can Find in Phuket!
Love the Staff!!! They made my vacation time one of the most memorable by far. Go to any outlet, I was served like VIPs! It's not just about smiles, but they are pleasantly personal, not going overboa... อ่านต่อ

Lay มาเลเซีย เดินทางคนเดียว

10
ยอดเยี่ยม
10
The best hotel in Thailand!!
The resort is above and beyond, the service of the front desk manager and her boss was amazing we had a problem with our reservation and they solved it for us to our full satisfaction. We could not sw... อ่านต่อ

ron สหรัฐอเมริกา คู่รัก

10
ยอดเยี่ยม
10
Nice hotel
The front desk staff helped us to upgrade the rooms. All the staff was very nice I would say superb in hospitality. As I am an Indian and vegetarian I would like to request that if they can have few m... อ่านต่อ

vaishal สิงคโปร์ ครอบครัวที่มีเด็กเล็ก

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