bad experience
It is the only hotel I ever stayed that doesn't clean the room every day yet charges like it does. Most times the "make up room" sign is ignored, while once or twice it's muddled through without even changing the bath towels or emptying the trash can. My tip is such a disrespect to other room cleaners who actually do well at their job, and I feel ashamed tipping this hotel every day. It indeed sabtaged my good memory to Thailand. Moreover, there is no extractor in the bathroom so after showering, the room will be filled with steam for a long time. Also, there is no hair drier, hand cleaning towel, or chair in the room (except for two dirty ones on the balcony), which are all appeared in any other hotels that I stayed in this country. Finally, the front desk isn't friendly at all, especially when I asked for an early check in, they kept saying that there is no room, and it seemed to be a perfect reason to let their guest stay in the lobby for a whole night even though I sent a message to notice that I was going to arrive early and willing to pay extra for an early check in and oh guess what, they replied yes online but when I got there, the yes became a no. So above all, I don't like this hotel and don't recommend anyone to stay there. It was such a bad experience in Phuket and indeed lowered my image to Thai hotels.