Thank you!

I booked a family room for 4 via Agoda and planned to stay on 4-6 July, with the terms of no choice for cancellation or modification of accommodation schedule. But an emergency came out and I needed to reschedule the trip to Bangkok, to 5-7 July. Agoda tried to modify the schedule on our behalf but it did not succeed. I was panicking because time was not on my side and we had to plan ahead (money was not really an issue and I was willing to pay if the modification would result in extra charges). I wrote directly to the hotel staff, and they approved our requested modifications with ease. It is a big "thank you!" to the Vince hotel staff in charge, and a strong reminder to Agoda to do a better job in the future.

คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ วินซ์ โฮเต็ล ประตูน้ำ

10
 ยอดเยี่ยม
10
Vince Hotel Visit
The staff are friendly and we were pleasantly surprised that simple snacks (popcorn, bjscuits) are available at the common area. The room is clean and spacious. Pool is small but still nice to chill o... อ่านต่อ

Chuu สิงคโปร์ ครอบครัวที่มีเด็กโต

9.6
 ยอดเยี่ยม
9.6
Splended.
I've stayed at this hotel before. It good. Location is good too but can be better. The person who assisted me for my check-in is a nice guy. I think his name was nan. He is absolutely beyond amazing. ... อ่านต่อ

Nurulhuda สิงคโปร์ คู่รัก

9.2
 ยอดเยี่ยม
9.2
ยอดเยี่ยม
Highly recommend , location need walk to main road but with complementary tuk tuk 24 hours , call and reach within 5 minutes , the staff all very friendly , can communicate with English and Chinese we... อ่านต่อ

Su สิงคโปร์ กลุ่มเพื่อน

8.8
 ดีเยี่ยม
8.8
Highly recommended!
We really enjoyed staying at Vince. You will definitely notice the hard work and much effort the staff and management put in in this hotel to make it great! Thank you, staff and management. I apprecia... อ่านต่อ

Chong สิงคโปร์ คู่รัก

10
 ยอดเยี่ยม
10
Mr
The room is clean, staff serves with smile and manner, location near to pratunam market easy to reach the place, breakfast delisious, more 30 dishes choosing, muslim food, no muslim food, vegetarian, ... อ่านต่อ

Eldred มาเลเซีย กลุ่มเพื่อน

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