an amazing experience


we arrived at 3am to start our 25yrs wedding anniversary celebrations and were very tired after a 30hour trip we were welcomed with a refreshing iced tea and a cold flannel the staff welcome was so warm there wasnt enough they could do to help we stayed here for 7nights and the friendlyness of all staff members carried on throughout our stay our room was large the bed was very comfy we stayed in a room were we just walked into the pool which was amazing with a pool bar just accross from our room our room was cleaned to a high standard every day breakfast was amazing with a huge choice to suit all tastes we also sampled there lunch and evening menu which was also of very high standard and very tasty again staff were very helpful if you were unsure what the dish consisted of we also booked a trip via hotel travel agent which again was a great experience we then booked a taxi to take us on a 3 1/2 hour road trip to our next destination we had an amazing driver explainingvthe sights en route his english was very good. I cannot rate this hotel highly enough from the moment we arrived to the checkout everyone went out of their way to make our holiday special Thank you so very much We will be back


คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ กะตะ ปาล์ม รีสอร์ต แอนด์ สปา (มาตรฐาน SHA Plus+)

7.2
ดีมาก
7.2
check in is terrible
their check in is the worst I have ever experienced. hundreds of rooms yet only 2 peopl on the desk. you have to wait in a foyer with no air-conditioning then they ask you to fill in name address etc ... อ่านต่อ

Paul ออสเตรเลีย เดินทางคนเดียว

5.6
คะแนนรีวิว
5.6
Would not stay here again
The breakfast staff were the worst we have seen in 6 years of travel to Thailand. Cakes and bread stale, having to continually find staff and ask to clean tables or pour coffee. Its a management probl... อ่านต่อ

John ออสเตรเลีย คู่รัก

10
ยอดเยี่ยม
10
A fantastic place to stay
We stayed here 6-16th June 2017, a party of 6 adults, 1 teenager, 2 6-7 year olds and a 15 month old baby. The rooms are gorgeous, we had one standard, two superior and one family room. Each room was ... อ่านต่อ

Carol สหราชอาณาจักร ครอบครัวที่มีเด็กเล็ก

8.8
ดีเยี่ยม
8.8
Great stop in the Middle for whole family
Kata Palm Resort was our middle stop out of 3 locations on Phuket over 2 weeks. We stayed with our 2 and 5 year old children for 4 nights, 5 days in a family room with two different sleeping areas and... อ่านต่อ

Kevin สหราชอาณาจักร ครอบครัวที่มีเด็กเล็ก

9.2
ยอดเยี่ยม
9.2
Great but needs some minor upgrades
The internet seriously needs to be fixed. Connection would fail after 5 minutes. Was the standard discussion point amongst all guests. Rooms and facilities are getting tired and needs a facelift Staff... อ่านต่อ

Steven ออสเตรเลีย ครอบครัวที่มีเด็กเล็ก

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