Great stay, Helpful and Friendly staff
I stayed 2 nights at this hotel, for my son 5th birthday celebration. Unfortunately, my son hit the back of his head on the first day at hotel lobby (he played around the sofa area, and hit on the edge of the chair). The hotel staffs were very helpful, brought out the first aid kit (but don’t know how to do first aid). Luckily, there was a nurse (a guest) at the lobby helped us, she did a quick clean up. Hotel arranged a transport, like in a second, to get us to the clinic in Laguna village. The people in the clinic were helpful and my son got 3 stitches on his birthday. The driver waited us outside, and made a special arrangement to drive us to the restaurant (their vehicle is only for drive around the Laguna village). After we got back to the hotel, we sent us a get well recovery gift, with animal billions, fruit plate and a note. Later that evening, they sent us a birthday cake which I previous arranged. The hotel room was upgrade to 2 bedroom suites, facing the garden/swimming pool. Not close to beach but they offer golf car to drive you there at certain time. We had our breakfast there, food and selection is fair, not best. The swimming pool is relatively small but it is still okay. I like the environment, very relaxing and quiet. The hotel is close to other sightseeing sites and Laguna is located in the center of Phuket, easy access to other area of Phuket, like 20 min to here and 20 min to there.
คะแนน : 9 / 10
( ยอดเยี่ยม )