Unbeatable sevice and warmth

The warmth and graciousness of the welcome at the airport is the begining of a restful, luxurious break at this beautiful hotel. Every need is anticipated and tended to. Even unexpected medical emergencies were handled with the utmost care and efficiency. The staff never wavered in their patience and caring in making sure everyone involved was kept in touch and catered to. The patient got prompt medical care, the spouse support keeping in touch with the hospital and ongoing friends the update on the situation. In another emergency with a passport issue, the staff at the airport booked another flight and wisked the clients to the embassy to fix the passport problem right away. They were able to catch the flight the next day to carry on with their onward Asian tour. The Oriental has won the loyalty of all its clients with service that goes above the call of duty.

คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ แมนดาริน โอเรียนเต็ล กรุงเทพฯ

9.3
 ยอดเยี่ยม
9.3
Mandarin Oriental Bangkok
The hotel is world-famous and deservedly so. It is superb in every respect and unlike most five star hotels, it is absolutely worth this price. The services provided were highly professional and the s... อ่านต่อ

William สหรัฐอเมริกา คู่รัก

9
 ยอดเยี่ยม
9
The old Icon has the X factor
Our third stay in four years. The oriental is unique. The moment we walk in to the beautifully scented foyer we know we are in our bangkok home.each guest has a floor butler and the standard of room a... อ่านต่อ

John ออสเตรเลีย คู่รัก

9.3
 ยอดเยี่ยม
9.3
A very special experience
This beautiful hotel is a highlight of any holiday. It is in an ideal position on the river. The standard of service is high. Once you have some knowledge of its history a stay becomes just a little m... อ่านต่อ

John ออสเตรเลีย คู่รัก

10
 ยอดเยี่ยม
10
One of the best experiences EVER
The welcome at this hotel was one of the lovely highlights of my life. Being a guest here makes one feel special. There is no doubt that the staff are grateful for you as a guest. They appreciate your... อ่านต่อ

Kim ออสเตรเลีย นักธุรกิจ

10
 ยอดเยี่ยม
10
Gracious Introduction to Thailand
This was the first trip to Thailand for my daughter and I. The history and allure of The Oriental had appealed to me for a long time. We felt so genuinely welcome. The room, service and beauty were... อ่านต่อ

Jamoa สหรัฐอเมริกา ครอบครัวที่มีเด็กโต

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