Decent resort, poor service

The staff was not very at tentative at all:
- What was supposed to be a nice gestures turned out to be the opposite: fruits were being left outside the villa every day. Since they were unattended anomaly started eating them and left behind half eaten and rotten fruits. None of the staff noticed or cleared them.
- Transport arrangements had to be double-checked.
- Breakfast was comparably mediocre and demanded a long walk steep uphill
- Organisation of transport from and to airport is poor

คะแนน : 4.3 / 10 ( คะแนนรีวิว )
4.3

รีวิวอื่นๆ ของ เซ็นทารา วิลล่า ภูเก็ต โฮเทล (มาตรฐาน SHA Plus+)

9.3
 ยอดเยี่ยม
9.3
Great view, friendly staff, but not very child
We had a nice stay at this hotel. The staff are very friendly and the views are great. The only downside was because the villas are high up on the hill, there is a lot of hills and steps which are not... อ่านต่อ

Adrian ไอร์แลนด์ ครอบครัวที่มีเด็กเล็ก

7.7
 ดีมาก
7.7
Quiet location with great view & very relaxing
Room location at the cliff which need hotel staff to transfer us to lobby. But it is good if we want to exercise. Room with very nice view & very relaxing. Almost I spent my hour relaxing inside room ... อ่านต่อ

Alias มาเลเซีย ครอบครัวที่มีเด็กเล็ก

9.7
 ยอดเยี่ยม
9.7
Romantically Perfect Honeymoon
The only gripe with my stay was that the 3rd Party Vehicle Rental was not fully honest with their services. They fully advertised having motorcycle rentals (4 of them actually), but whenever I asked f... อ่านต่อ

Noor สิงคโปร์ คู่รัก

6.7
 ดี
6.7
Such a bad experience
it such a bad experience for me to get in to the 4 or 5 stars hotel and facing with the bad service. you should know that with no tip offer their employee especially the room service, bell and guard w... อ่านต่อ

maenthaka ประเทศไทย นักธุรกิจ

8.7
 ดีเยี่ยม
8.7
Beautiful view, nice staff, close to town
We loved the stay, nice views, nice room, good food, helpful staff, lovely arrival. However it is hard To get anywhere as they have their own transport service which is expensive however we hired mope... อ่านต่อ

Carly ออสเตรเลีย คู่รัก

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