Good hotel with bad receptionist

The lady who sits at the reception is the worst receptionist I've ever met at hotels. She was rude, at very first she told she haven't got payment of one room where in my papers it's clearly written payment was made in full, but she kept saying the same thing and told me to contact agoda/booking.com. Then after 30 min of argument and after talking to her boss she finally let us in. Other than that it's a great value for money hotel with an awesome location and poor breakfast.

คะแนน : 6.4 / 10 ( ดี )
6.4

รีวิวอื่นๆ ของ โรงแรมสุรีนา

9.6
 ยอดเยี่ยม
9.6
Excellent location, friendly stuff
I paid full price and when I arrived I was offered room without windows. I did not like it, so they finally offered me another room with window , better ceiling, remodelled. So I recommend to contact ... อ่านต่อ

Dmitriy รัสเซีย เดินทางคนเดียว

8.8
 ดีเยี่ยม
8.8
Perfect location, large clean room
100m from beach, maccas and Pizza Hut. Very spacious room. Wifi ok when I reset router. Good comfortable bed. New modern fridge, wall safety box. Check efficiency of aircond unit. I removed and cleane... อ่านต่อ

Owen ออสเตรเลีย คู่รัก

9.2
 ยอดเยี่ยม
9.2
ยอดเยี่ยม
At first the air conditioning was not operating properly but after threatening to leave I was given a different room with good air. There was a little problem with English. You can not use the room ... อ่านต่อ

William สหรัฐอเมริกา เดินทางคนเดียว

8.8
 ดีเยี่ยม
8.8
Very good value.
PRO: Very clean, daily housekeeping, comfortable bed, room and bathroom. Good Aircon, Cable TV. Location close to Esplanade action yet is quiet enough to sleep. Close to shops , food, ATMs, breakfast ... อ่านต่อ

Donald ออสเตรเลีย เดินทางคนเดียว

8.4
 ดีเยี่ยม
8.4
Perfect overnight stop
We stayed one night, arriving late from Bangkok airport on our way to Koh Chang. The room was lovely and clean, a good size and with fridge and complimentary water. Breakfast in the restaurant next do... อ่านต่อ

Helen สหราชอาณาจักร คู่รัก

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