Excellent Resort and Great Service

We arrived at about 2pm at Banyan Tree Samui and was immediately attended to by my Villa Host, Mr. Thep. As our rooms were not ready, we were ushered to the Lobby Lounge to wait. As we were ahead of check-in timing, we could only have the villa ready by 230pm. Our host introduced us to the resort and the dining options. Perhaps it was raining, hence he did not bring us around. He was also attentive to our needs from start till the end of our stay. Service was warm, yet not overwhelming. Unfortunately the Ocean Pool Villa had only a glimpse of the ocean. As we understood, Banyan Tree group is active in conservancy of nature and hence trees were not cut down just to give any villa a good view. We decided to pay for a room upgrade to the Sanctuary Pool Villa. The view is breathtaking (180 degree unblocked view over Lamai Bay), the best among all the resorts I have stayed in. Our host also arranged for some decoration, flower bath, a cake and wine to celebrate the wedding anniversary for me and my wife. Amenities in the room and in the resort was also excellent. Sufficient activities provided for me to stay in for the 3 nights I was there.

I felt that food at the resort can improve. Apart from the Samui Fine Dining menu I had at Saffron restaurant, all other meals were just average.

คะแนน : 9.3 / 10 ( ยอดเยี่ยม )
9.3

รีวิวอื่นๆ ของ บันยันทรี สมุย สมุย (มาตรฐาน SHA Plus+)

8.7
 ดีเยี่ยม
8.7
Great hotel facilty that was beatutifully designed
The Villa was the best part of the stay. It is a beautiful room that was very well thought out. The shower is excellent. The bed comfortable. Even the curtains were designed to close in such a way... อ่านต่อ

geoff สหรัฐอเมริกา เดินทางคนเดียว

10
 ยอดเยี่ยม
10
Perfect Hotel for Our Honeymoon
We absolutely loved everything about our stay at the Banyan Tree Samui. The villas offer the utmost privacy and from what we could tell they all have amazing views. The property boasts a private bea... อ่านต่อ

Matthew สหรัฐอเมริกา คู่รัก

9.3
 ยอดเยี่ยม
9.3
Highly recommended romantic getaway
Booked as a romantic week away for Mr wife and I, we weren't disappointed. This is the second Banyan Tree resort we've stayed at, having already tasted the delights of Phuket. For me, Samui just edges... อ่านต่อ

Gary สหราชอาณาจักร คู่รัก

9
 ยอดเยี่ยม
9
Great resort with the largest private in villa poo
The ocean view villas had sold out and thank god for that because we opted for one grade higher to the hillcrest pool villas. We got lucky and was assigned one of the highest villas in the resort (I05... อ่านต่อ

Helen แคนาดา คู่รัก

9
 ยอดเยี่ยม
9
Superb scenic view and best customer service
banyan tree samui is located on the hill where you can see the great view of the ocean. for those who seek for privacy, banyan tree villa is perfect as it has all you want,including the swimming pool ... อ่านต่อ

Jenjira ประเทศไทย คู่รัก

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