Receptionist trying to con us
We book hotel through Agoda for 4 nights. We tried to cancel the final 2 nights as there is a alarm ringing near our room every morning as early as 6am. Also the housekeeping staff talks very loudly when cleaning the room near to us every morning. So when at the reception we ask to borrow the hotel phone to call Agoda Thailand but the receptionist borrowed her personal mobile to us instead. We were in the line for about 30mins and after the call the receptionist extort us for 250baht stating that each minute cost 10baht. Her 2 other coleague at the reception support her claim as well. I have thought they will con us this way so we paid what we have (190baht) and went with our business. After walking around we asked a phone shop and they told us each local call oer minute is only 1 baht. We felt we been cheated and by our own hotel receptionist. This is totally unacceptable as they should be helping us not extoring money from us. Please avoid this hotel at all cost. Also there is no tissue and hair dryer at all the 3 rooms we occupied.
คะแนน : 5.6 / 10
( คะแนนรีวิว )