Amazing experience and superb excellence customer service


I choose bangkok for my birthday trip destination just to have an experience the life style, the vibe and shopping since this is my first time to bangkok. I went there with my best friend. I reached Akara hotel very early around 12 in the afternoon and is too early for check in. However the staffs are very friendly and polite, he ask us to have a seat and he took our passport to assist on the check in process. Another staff serve us the welcome drink. The process went smoothly and im not waited for so long at the lobby. A gentleman (staff) bring us to our room and i was shocked and touched with the birthday decoration. Special thanks to my bestie and the hotel team to surprise me with the memorable experience... before he left the room,he’s invited us to have a complimentary high tea at level 2 and did mention “treat this please like your 2nd home” Few minutes later, another staff (Moni)knock the door to inform us that the food is ready, we can come down for the high tea and wishing us for a pleasant stay. We went down about an hour later, while choosing the food, A staff by the name “Moni” he was so friendly and very polite, checking with the team to ensure that i wont take the food that contain pork since im wearing hijab. They are very helpful. Overall, The ambience, the smell of the hotel, the hotel interior, the staffs, the room that i stay, the excellent service make me feel like im stay in 7 stars hotel. I truly recommended this place for the excellent service and worth for money. I will definitely comeback for their service. Thats for sure. 😉. Give them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Iza-SG


คะแนน : 10 / 10 ( ยอดเยี่ยม )
10

รีวิวอื่นๆ ของ โรงแรมอัครา กรุงเทพ

10
ยอดเยี่ยม
10
Nice cozy hotel!
We booked the room with the large tub, and city view. Informed the hotel that it was a birthday celebration, and on our second night a staff knocked on our door and presented the birthday boy with a c... อ่านต่อ

Wei สิงคโปร์ คู่รัก

8
ดีเยี่ยม
8
Nice room, attentive staff, lots of bad advice
Overall we had a positive experience. The hotel does a cocktail hour around 2pm daily with snacks which is a nice touch. Our room was quite nice and spacious. Not terribly far from the BTS train but f... อ่านต่อ

Jessica สหรัฐอเมริกา ครอบครัวที่มีเด็กเล็ก

9.2
ยอดเยี่ยม
9.2
It was good
We accidentally arrive a day earlier than what we booked. Our fault, forgot about the time difference in day. Anyhow, they were understanding and unfortunately they were full but found us a great hote... อ่านต่อ

Tara สหรัฐอเมริกา ครอบครัวที่มีเด็กเล็ก

9.2
ยอดเยี่ยม
9.2
Great stay
New hotel in good area, close to transportation, markets, shopping. Rooms are large, well equipped. I had upgraded room with marble bathtub, great toiletries, very comfortable bed. Pool is small but b... อ่านต่อ

Jacqueline สหรัฐอเมริกา เดินทางคนเดียว

9.6
ยอดเยี่ยม
9.6
Short stay at Akara
Had a great stay at the Akara. We loved the afternoon tea, so much food and treats provided. The pool was on the small side, but functional. Overall, a great place.

Sonemany สหรัฐอเมริกา ครอบครัวที่มีเด็กเล็ก

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