Relaxing family stay

I'll gladly second all the positive reviews that had led me to book our 4 night stay at the Lanna Samui resort. Great for a relaxing family stay, especially if you are not looking to stay right on the beach and party, whilst it still has easy access to the Bo Phut beach, with its shopping areas/ restaurants. In fact, a plus point for me was that it was also a quick trip to Chaweng through the inner roads, as long as you had a map.
The resort has helpful and friendly staff. Reception was open all day, so we had no trouble with the late check-in, extension of our booking, or the odd request or query. The suites we booked were great, very comfortable and clean, and well-equipped for a 4-star hotel. My only gripe - the shower area is not fully enclosed and its impossible not to wet the surrounding floor while using the shower.
The house-keeping staff really respected the "Please do not disturb" and "Please make up my room" tabs on the door at all times, and was nice enough to come back and do our rooms unobtrusively and promptly as requested. Breakfast was complimentary, with a decent spread, and a nice a-la-carte menu. The room service menu had variety, and the food we ordered (on two occasions) was delicious.
The only trouble we'd had was in locating the hotel when we arrived late at night, because of the poor condition of the main road from the beach, which was under maintenance in the off-peak season. The hotel had put up signage, but this wasn't easy to spot as the streets were far from well-lit; GPS saved the day. This doesn't take away from the hotel, except that it is not located on the beach or directly on one of the main roads of the island.
The hotel even offered us a complimentary Thai massage at the spa due to the poor condition of the roads. =) They had set up a temporary spa, as their main spa premises were under renovation for the week. We certainly appreciated the much-needed, expertly-delivered message after our touristy sojourns in Samui.