Mixed feelings about this hotel


This was NOT the right hotel for me and, had I not paid in advance I'd have left after 1 night.
The main issue for me was that there were babies, toddlers and kids everywhere. Fantastic if you're a young family, absolute hell if, like me, you're looking for a peaceful break.
Second issue, the hotel made no effort to enforce the upper pool closing time of 7pm, so for my first 2 nights I was disturbed by loud noise from pool parties past 11pm (interestingly they had no problems enforcing the "no outside food at the pool" rule- funny that, since one costs them revenue and the other doesn't).
I had to move to a slightly quieter room, which was cheaper. Despite the fact that it was their failure to combat noise that made me move, I was not offered a refund to cover the expense I'd pre-paid.
Third issue: not enough sunbeds.
Fourth: my bathroom was covered in hair, despite waiting 3hrs to check-in.
Plus note, the staff were lovely- especially Kimberly, who was v helpful and attentive.


คะแนน : 6.8 / 10 ( ดี )
6.8

รีวิวอื่นๆ ของ ชนาลัย ฟลอรัล รีสอร์ต หาดกะตะ

8.8
ดีเยี่ยม
8.8
Beautiful property
Beautiful property, close to next, great service.

Chelsea เนปาล ครอบครัวที่มีเด็กโต

9.2
ยอดเยี่ยม
9.2
Nice hotel with friendly stuff
the stuff was very friendly! I would come again to this hotel

Carina ออสเตรีย กลุ่มเพื่อน

9.2
ยอดเยี่ยม
9.2
lovely hotel at Kata Beach
The location is perfect to the beach and restaurants. 👍

Shamini มาเลเซีย คู่รัก

8.4
ดีเยี่ยม
8.4
good value
nice pool and good location

Blake แคนาดา คู่รัก

9.6
ยอดเยี่ยม
9.6
Great stay at Chanalai Flora
This hotel is getting things right. The staff are so genuinely friendly and happy and always quick to sort out any issues or requests. Special mentions to Ge, James, Phil and the General Manager. The ... อ่านต่อ

Kellie ออสเตรเลีย คู่รัก

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