Damp musky mouldy rioms

After arriving to this hire we were looking forward to the rooms as they look amazing online. We got shown to our rooms and we were unpleasantly surprise by the smell of mould and damp as you enter!!

As soon as we refused the room they took us to another room on the second floor which smelt exactly the same.

We asked what could be done about this and the staff were just not bothered and said if you don't want to stay get in touch with travel agency (Agoda).

We then realised they had a two bedroom pool villa available to which they offered us but at hardly a discounted rate so we had no voice and took that instead.

We were impressed with the villas I must be fair but overall I wouldn't stay there again.

คะแนน : 3.2 / 10 ( คะแนนรีวิว )
3.2

รีวิวอื่นๆ ของ เฉวง น้อย พูล วิลล่า (มาตรฐาน SHA Plus+)

2
 คะแนนรีวิว
2
Not what it looks like
My husband and I booked this hotel for our trip. we were extremely disappointed in the services they provided from the minute we got there. The staff & manager were both rude to us. It was late, we ha... อ่านต่อ

Iman สหรัฐอเมริกา คู่รัก

7
 ดีมาก
7
2nd time in Koh Samui
Koh Samui is a small island and ad long as you have car rental nothing is too far away. That said the hotel are 5min drive from the main shopping/food strip as well as the main beach. The villa room w... อ่านต่อ

Kevin ฮ่องกง ครอบครัวที่มีเด็กเล็ก

5.3
 คะแนนรีวิว
5.3
Pretty good room size and conditions
Overall we were happy about the room size and small pool, They advertise free shuttle bus to chaweng central mall area but charged me 250 bht each time also free late check out till 3 pm but also the... อ่านต่อ

hyunsuk เกาหลีใต้ ครอบครัวที่มีเด็กเล็ก

4.7
 คะแนนรีวิว
4.7
Stay away
The staff (in person of the guy at the reception desk) was impolite and unhelpful. When I wanted to rent a scooter, they sent me "5 minutes to the left" to some dodgy shop. When we needed a taxi. The ... อ่านต่อ

Krystian โปแลนด์ คู่รัก

6.3
 ดี
6.3
OK
It was very quiet (off season?). Although is new and modern looking some basic design shortfalls in the room: no hot water in the wash-basin,bathroom light switch was behind the bathroom door, no rea... อ่านต่อ

Marjorie ออสเตรเลีย คู่รัก

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