Much buck no bang, luxurious with bad restaurant


We choosed to stay at Layana resort and spa after a tip from a fellow traveller. We went there and was greeted by a girl in the reception, she showed us around and we immediatly wanted to stay there after the 5star treatment the reception showed us all across our stay.
Layana's strenght is the people in the reception for sure, they are 5star world class staff. Very attentive, knowdledgeable, very friendly and professional. To bad everyone in this resort does not go the extra mile..
The garden pavillion room: Really classy and nice rooms. Big westernized soft beds with a wide selection of pillows. Sofa area was really nice and comfy. The bathtub was lowered into the floor giving you a nice experience :) Cleaning and everything was topnotch except from some small details like one of the lamps in the bathroom still had the marking from putting up the lamp. Bathtub shower was leaking, tried to fix it a couple of times but it seems to have a broken seal..
Restaurant: After 3 weeks in Thailand I had my first "food incident", in Layana's 5star restaurant. This after eating food from lots of other restaurants..
The first night we decieded to order the second most expensive course(australian steak). I got so ill that night following our dinner, vomitting all night long. I haven't been this ill from food in a long time. Maybe never.. My girlfriend had the same course and was a bit luckier with only stomachecramps etc..
I did not want to mention this to the restaurant manager, because the evening before I commented that the steak and sauce wasn't that good. It looked like the meat wasn't good red(we ordered medium not rare) with lots of tendons and a bit "chewy". He reacted with "i do not know what I should do" look. This was proven on several occassion that it doesn't seem that he or the rest of the staff can manage to tackle negative critism. When we had positive critiscm, everything was jolly good.
Only one incident you might wonder? Sadly no, on our last evening we o


คะแนน : 7 / 10 ( ดีมาก )
7

รีวิวอื่นๆ ของ ลายานา รีสอร์ต แอนด์ สปา (มาตรฐาน SHA Plus+)

7.7
ดีมาก
7.7
Lovely, amazing staff
We were on our honeymoon and really enjoyed the Layana. We were there just at the start of low season - which means that most of the restaurants are closed and the island is dead quiet (which is not g... อ่านต่อ

Lydia ออสเตรเลีย คู่รัก

7
ดีมาก
7
Nice resort with very good service
The restaurant is average in terms of quality and the overall resort is pretty standard. What was exceptional was the service - staff are very friendly and helpful - they run a well coordinated operat... อ่านต่อ

Christopher สหรัฐอเมริกา คู่รัก

7.3
ดีมาก
7.3
Great Hotel
This was a great hotel, and the nicest rooms we have stayed in during our year in Thailand. The island is quite remote and many nearby restaurants were closed so we ate at the one restaurant at the h... อ่านต่อ

Tricia สหรัฐอเมริกา คู่รัก

6
ดี
6
Four star resort with five star prices
This hotel has recieved excellent reviews in some hotel sites which made us book a week here in the end of March. We weren't overwhelmed by anything in this hotel, don't get me wrong it's a nice place... อ่านต่อ

Jacob สวีเดน คู่รัก

7.7
ดีมาก
7.7
Good Place for a long week end
We arrived late on a Friday night and were very pleased with the stlyle and size of the resort. It is not too big and has direct access to the beach with a very good pool. The restuarant was fine wi... อ่านต่อ

Jonathan ออสเตรเลีย ครอบครัวที่มีเด็กโต

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