Comfort and relax staying in resort the fullday
Fantastic trip in Samui. My Wife, 2 kids and I stayed in Koh Samui 11days, we stayed in Renaissance Resort the last six days. Very appreciated the best professional service provided by Renaissance, FANTASTIC!
Hotel Checkin, welcome ice cream for my kids. We just have to sitting in corner sofa, a young German girl gave a hotel introduction, and arrange everything for us, and leading us to the room. The hotel staffs are thinking quite upfront, provide the best service before I request.
Everyone, employees in resort, are very kindness and friendly, we feel comfort and relax.
Thank you very much the whole team of Renaissance and General Manager, your performance is complimented.
I definitely recommend this hotel to all travelers..
Worth! Quiet! Friendly staffs!
My suggestion: this hotel only provides a small room for kids, actually, no one be there, as only several story books offers, and nothing.
It may be better, change the location of kids club to another place (inside hotel garden), as right now, this kid room is alongside the main road, not really safe. And hotel may held more kids funny activities, e.g. Painting class, DIY lesson, etc...we are willing to join the kids club, if provided by hotel, more fun for kids, andsetup some playground, seesaw, swing...
Regards,
LI
คะแนน : 9.3 / 10
( ยอดเยี่ยม )