Disappointing stay


My husband and I stayed at the Reinassance in ko samui during our honeymoon. We travelled from north to south in Thailand and we' ve had some great experiences with other luxury and not luxury accommodations but we cannot say the same for this resort. We booked a deluxe room with ocean view because we didn' t want to be surrounded by walls as in a villa room. The deluxe rooms are in a building across the street from the reception ,further away from the beach and the ocean view was almost completely obstructed by trees (we were at the 4th, maybe on the 5th or 6th it was better). This building it' s ten minutes walk from the beach/pool. We like to walk but the path felt boring. The room was clean and we had a jacuzzi tub on our balcony that make our stay more special. The service was good (not great) everyone was nice and welcoming. The transfer from the airport that they offer to you it ' s expensive, we took a minibus from the airport at 350 bath for two and to come back we called a taxi that we paid 500 bath.The HIGHLIGHTS of this resort were the infinity pool (beautiful area), the lap pool, and the BBQ buffet on the beach they organize once a week, we recommend to reserve it because it is worth. The location of the resort, offering a lovely view of lamai beach . The nice welcome at the check- in with mango ice cream and cold towel to refresh. THE AVERAGE things was the breakfast, they offer fresh eggs to make but the pastry and the bread were average. We expected more from a 5 stars Resort, based on our previous experiences. We had a dinner at Banana leaf, Ok food, but expensive.THE POOR: The beach is very small, the sand is not soft (small rocks and broken seashells), and the water too shallow to get into (knee deep). Elsewhere in ko samui the water is beautiful. We ended up using their free transfer (very efficient) to the beautiful Chaweng and Lamai beaches and enjoyed the ocean. Go elsewhere if you like to be in the oceean


คะแนน : 7 / 10 ( ดีมาก )
7

รีวิวอื่นๆ ของ เรอแนสซองซ์ เกาสมุย รีสอร์ท แอนด์ สปา (มาตรฐาน SHA Plus+)

6.3
ดี
6.3
Nice hotel but small beach
We stayed for three nights and enjoy their excellent customer service but hotel is far from main beaches and needs to get scooter to get around, but we don't mind. The price is high but breakfast was... อ่านต่อ

Tsunwen แคนาดา คู่รัก

5.3
คะแนนรีวิว
5.3
Excellent Room but very bad service
We spent 4 days 3 nights and were extremely happy and glad that we picked the Pool Villa, the room was very good and modern. The breakfast was excellent, with friendlly staff. The room service, was... อ่านต่อ

Kalaichelvan มาเลเซีย ครอบครัวที่มีเด็กเล็ก

6.7
ดี
6.7
Nice but you can find better
Considering the fact that reinessance is a branch of Marriot hotels, it did not meet our expectations. Rooms were small, although we were given the top floor of their 6 story building , it was quite f... อ่านต่อ

Waleed คูเวต คู่รัก

7.7
ดีมาก
7.7
excellent hotel
small hotel with excellent service and cosy room. the best part is the view from the pool.however, the beach is not suitable for swimming due to the low tide and too many rocks. dark bathroom is too w... อ่านต่อ

Huang ไต้หวัน คู่รัก

7.7
ดีมาก
7.7
Good service with a smile and friendly staff
it's a very good place for relaxing, we stayed in a beautiful and spacious garden view villa, comfort bed and sofa, friendly staffs, with skillful handicraft making when we request them to make two lo... อ่านต่อ

Teng มาเลเซีย คู่รัก

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