Does not represent the "anatara" name


A group of ten of us anticipated our getaway and a celebration of ones birthday at anatara. We had a 4hr delayed red-eye flight which only had us arrived at the hotel at 7am after a 30min ride from the airport. Now, imagine ten of us exhausted, awaiting to check in, and there were only one person at the front desk to check in five prepaid suites. While we were led to our rooms, only to found out that the given key cards didn't work. So, we had to go to another lobby to reset our key cards... It must have taken 45min for the whole process. Room service--- two burgers and a pizza was ordered at midnight, served cold and awaited (an hour plus?) Why? Cus it was delivered to our friends room before it arriving at ours; awakened them at the same time-which we later found out.. And the burger buns were stone hard crusty. More ridiculously, it was billed yet to a third friends room with our room number stated clearly on their bill. Oh, did I mention their excellent breakfast banquet?


คะแนน : 7.7 / 10 ( ดีมาก )
7.7

รีวิวอื่นๆ ของ อนันตรา ลายัน ภูเก็ต รีสอร์ท (มาตรฐาน SHA Plus+)

7.7
ดีมาก
7.7
Overall quite good
Overall quite good, as the title. Location is not too far from airport and Patong, and the resort is by the beach. The location is quite secluded, and the private beach is not bad. But not exactly t... อ่านต่อ

Chi ฮ่องกง คู่รัก

7.3
ดีมาก
7.3
Starting problems with staff but potential there!
This is a 5-star resort with potential but there are some issues that need solving. These include the provision of a very expensive spa-service that did not deliver what it said on the label despite p... อ่านต่อ

Kristian เดนมาร์ก คู่รัก

7.7
ดีมาก
7.7
too much climbing. up hill to get to room
ok

david สหราชอาณาจักร เดินทางคนเดียว

9.2
ยอดเยี่ยม
9.2
Nice and friendly staff
This is the 2nd time i stayed there. The staff still can remember me. Breakfast is good and the view of room is nice.

LIN มาเลเซีย คู่รัก

8.4
ดีเยี่ยม
8.4
ดีเยี่ยม
Healthy, very good breakfast spread. One of the most comfortable bed that provides a good nite rest! Staff super friendly!

Melissa สิงคโปร์ คู่รัก

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