Problems with booked rooms.


I payed for 2 rooms through Agoda. When we were in hotel the reception guy told tree that they didn't work with Agoda anymore. And they haven't any free rorms. But after I showed him a lot of available rooms in a Booking - he agreed with his Boss for 1 big room for 4 persons. That's all what they can provide for us. I don't know, how it can be possible - it's not normal business.


คะแนน : 8 / 10 ( ดีเยี่ยม )
8

รีวิวอื่นๆ ของ สุรินทร์ ซันเซ็ต โฮเต็ล

3.6
คะแนนรีวิว
3.6
I never had such a bad welcoming contact
Owner did not even looked at me saying I paid a too cheap price so greedy! So UNFAIR and UNFRIENDLY complaining about Agoda etc Very ordinary room no soap bed light not working, NOISY road Most of al... อ่านต่อ

Richard ประเทศไทย เดินทางคนเดียว

8.8
ดีเยี่ยม
8.8
Rooms
This was cheap to book.. Its an old hotel but done us for d couple of hours we needed.. Can't complain as it was cheap.. Guys are very nice

Olivia ไอร์แลนด์ คู่รัก

7.6
ดีมาก
7.6
Nice friendly staff clean room
The people who work there

Russell สหราชอาณาจักร เดินทางคนเดียว

9.2
ยอดเยี่ยม
9.2
Best value for the money paid
Excellent location, 5 minutes walk to the beach and 3 minutes to the smartbus stop. Many shops and restaurants in a walking distance. Very friendly staff.

Maxim รัสเซีย ครอบครัวที่มีเด็กเล็ก

2
คะแนนรีวิว
2
Unprofessional and dishonest service
The hotel staff is unprofessional and dishonest. After we booked and paid for the hotel, the service lady informed us that they had no vacancies. Initially, she claimed that our reservation was not th... อ่านต่อ

Emilia โปแลนด์ กลุ่มเพื่อน

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